How it Works

THE PILLARS OF ZOOMA

COSTOMER FOCUS

  • Creates Customer Profiles
  • Imports Customers enquiries from website and alerts consultants of pending requests.
  • Being customer focused puts you in a better position to help your customers, in an honest way.
  • Your customer will sense and see that you are making an extra effort to understand the situation at which they are and to really understand them to be better able to help them get where they want to be.

PROCESS MANAGEMENT

  • Run your Business on the Go

Zooma Automates Business Process by

  • Enquiry Follow-ups
  • Generates Quotations then converts Quotations to Bookings and generates
  •  Invoices and receipts

Creates Tasks for

  • Payments to Suppliers
  • Document Generation Welcome Homes
  • Supplier Management Features

Messages and Client File Link

  • Saves all emails, messages and documents sent to client

Import

  • Flights from Amadeus and Sabre
  • Expedia

ACCOUNTING

Uploads to Xero or MYOB

  • Collaborate with your accountant, bookkeeper Only gives staff access to the areas they need to do their job.
  • Xero Generates Profit and Loss
  • With Bank Feeds allowing you to track cashflow, manage bills and simple to use

CUSTOMER CARE

The Provision of service to Customers before, during and after the service

  • Bon Voyage
  • Welcome Homes
  • Where to Next
  • Complaint Management

MARKETING

Marketing Automation

  • Send great-looking emails that engage and sells.
  • Access to an all – in – one marketing solution to help you grow your business.
  • Create workflows to welcome, win back, and upsell to customers

Landing pages allows you to

  •  generates leads 
  • Auto Funnels for Drip Marketing
  •  Minute By minute

REPORTING

  • Performance Summary
  • Preferred Suppliers Sales
  • Campaign Results
  • Departure Summary
  • Outstanding Enquiries
  • Reason Report
  • Destinations Summary
  • Source Summary
  • Enquiries to Bookings
  • Destination Sales Report
  • Customer Sales
  • Product Sales
  • Account Sales
  • Postcode Sales
  • Supplier Sales
  • Supplier Product Sales
  • New Activity Report
  • Tasks List Report
  • Passport Report
  • Visa Report
  • Insurance Report
  • Destination Summary By Totals
  • Receipts report

And Much More

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